Hopeful Hearts is a homeless #shelter and community development center where Sims who are going through rough times can take care of their basic needs and build their skills while getting back on their feet. 2nd floor: apartment for the shelter director and other staff. 1st floor: Resident apartments, counseling office, skills room/library, kids' playroom, security office, cafeteria/community room, intake/reception desk area. Outdoors: play area, community garden, donation center, wellness.